Shikha Miglani encouraged GCC leaders and teams to remain authentic and true to themselves while pursuing innovation. She envisioned GCCs evolving beyond mere implementation centers to becoming thought leaders capable of developing cutting-edge technologies, such as large language models. Throughout her keynote, she shared personal experiences and anecdotes, illustrating her points and underscoring the potential of GCCs to transform not only their parent organizations but also the broader geographies in which they operate.

Veena’s insights on the ethical considerations surrounding artificial intelligence shed light on the pervasive influence of AI in our daily lives and underscored the importance of developing inclusive and responsible AI systems.