Shikha Miglani encouraged GCC leaders and teams to remain authentic and true to themselves while pursuing innovation. She envisioned GCCs evolving beyond mere implementation centers to becoming thought leaders capable of developing cutting-edge technologies, such as large language models. Throughout her keynote, she shared personal experiences and anecdotes, illustrating her points and underscoring the potential of GCCs to transform not only their parent organizations but also the broader geographies in which they operate.

At Rising 2024, Janhavi Chitale, the Chief Information Officer (CIO) of Chitale Bandhu Mithaiwale, unveiled the company’s remarkable journey of leveraging technology to scale its traditional Indian business further.

Emphasizing the importance of understanding the purpose behind data frameworks, Sanchari highlighted the need to align initiatives with business needs and bridge the gap between data management and customer perception. Her team tackled obstacles such as data silos, quality issues, integration difficulties, and the sheer volume of data through a collaborative approach, consulting with stakeholders, developing data-driven solutions, and scaling through external partnerships.